Our limited warranties both cover product replacement during the first year of ownership and are prorated thereafter from full value in year one to zero value upon the completion of the warranty based on years in service. For claims related to year two or thereafter, consumers will be required to pay the amortized portion of their warranty coverage prior to receiving replacement merchandise based on the original purchase price paid. To make a warranty claim, please contact TRUNORTHDECK ™ directly, in writing, at the address below or submit a claim online.
Warranty Technical Manager
55 Plant Farm Blvd., Brantford, ON
Canada, N3S 7W2
To make a claim you must have registered your warranty with TRUNORTHDECK ™ within 30 days of original purchase using our online registration.