To make a warranty claim you must have registered your warranty with TRUNORTHDECK ™ within 30 days of original purchase online. Please complete the form below with as much information as possible as we are unable to process incomplete forms. Your claim must be submitted within 30 days of discovery and include a photographic image of the suspect product and a written warranty claim return authorization. Once you submit your claim, please allow 10 business days for a TRUNORTHDECK™ warranty specialist to begin processing your claim. Please note, if you are a retailer, please call your dealer service representative for help.
Proof of your original purchase is required (to be mailed), i.e., an original receipt or invoice showing the date, place of purchase, price, quantity and type of product as well as a dated proof of payment (credit card receipt, cash receipt, or cancelled cheque).